18 March 2021 | 8:00 am GMT

Should Financial Services move
from Big Data to Big Ops?

Find out if organisations should focus less on their data itself, and more on the vital orchestration layer that sits above it.

Meet The Speakers

“How effectively organisations connect and orchestrate their data through Big Ops will be a major source of competitive advantage.”

Oliver Bussmann

CEO, Bussmann Advisory

Oliver is a globally recognised thought leader in FinTech, blockchain, artificial intelligence and enterprise mobility – with 30+ years’ experience. His career has spanned CxO roles at UBS, SAP, Allianz and Deutsche Bank as well as board roles with Amundi, Bank of America and Nationwide Building Society. Today, he advises organisations on how to stay ahead of the digital disruption curve.

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“Seamlessly connecting oceans of data through Big Ops is important. But the focus should be on building a customer-centric culture first.”

Markus Brunold

CEO, BSI Software

Markus is the CEO of BSI Software – a leading company in the DACH region, which provides solutions across everything from CRM to CX. Over a long career in the computer software industry, Markus has become an expert in Customer Relationship Management, Automation, IT Strategy and Information Security.

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The Debate Chair

Martin Willcox

Vice President of Technology, Teradata

Martin leads Teradata’s EMEA technology pre-sales function and organisation and is jointly responsible for driving sales and consumption of Teradata solutions and services throughout Europe, the Middle East and Africa.

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Why join this debate?

1Learn how to delight customers with data

Customer expectations are constantly evolving. Moving from Big Data to Big Ops can allow financial institutions to deliver enhanced experiences and magical moments for those customers. Find out how.

2Find out how to boost customer insights

Big Ops mean apps and automations are interacting with data at great scale and complexity. Understand how this raises opportunities to increase customer insights and improve customer journeys.

3Understand Culture vs. Technology

Harnessing data in Big Ops relies on data connectivity and coordination, all wrapped up with data management and governance. Find out if this is a question of strategy and culture, or technology.

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As technology grows in importance, so does the role of the CIO. Join two industry leaders as they debate the new skills required.

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